1. Return of goods
In the event of defective goods, either at the time of dispatch or by default, please return the goods within 14 working days. The complaint period is 14 days from receipt of the goods. Goods will be repaired or replaced and returned within our usual delivery times. Some products are mentioned satisfied or reimbursed. This guarantee only applies to products whose page contains this mention. Refund conditions are indicated directly on the product page. In the event of non-defectiveness of the products, all goods may be returned within 5 days of receipt, in their original packaging; any protective bags for hygiene products must not have been opened. In this case, the value of the product will be refunded.
2. Refunds
Goods may be refunded if the product does not suit you or if the order is incorrect. Only the value of the merchandise will be refunded (excluding shipping costs). (It must be returned in perfect condition and at the purchaser's expense within 14 days of receipt to the following address:
E-LOGIK / Trémail Logisitcs
3-4, Rue Pie Grièche
ZA Du Bas de la Chaux
25500 Le Bélieu France