What are the shipping options?
There are two delivery options: by post or express courier. For more information, please consult our General Terms and Conditions (GTC).
When will I receive my order?
Following your purchase, you will receive a tracking number which will enable you to follow your order.
In addition to France, can I have my order delivered to Belgium and Luxembourg?
Yes, you can place your order on www.topvitality.fr from Belgium and Luxembourg, and have your order delivered there in accordance with current customs conditions.
What should I do if I've never received my order?
In this case, please contact us by e-mail.
Where are you located?
Our company is based at OSCIMED EUROPE SAS in France, 44 Ter, Rue Denis Papin, 25300 Pontarlier. It is a subsidiary of OSCIMED SA, Allée du Quartz 3, 2300 La Chaux-de-Fonds, Switzerland. Our group has specialized in the medical sector for many years and is ISO 13485 certified.
How can I be sure I'm ordering the right size?
Our products come in a range of sizes, with size guides to which you can refer. If you have any doubts, please contact us by e-mail or telephone.